Alaa Hammad
Communications Engineer Expert & GUL | 5G NR
About Alaa Hammad
The Story of My Passion for Communications and Developing Competencies
For over a decade (10+ years), I've navigated among telecommunications industry giants, driven by one passion: transforming technical complexity into operational efficiency. I chose communications engineering because I believe knowledge transfer is the true engine of industry advancement. Not content with fieldwork in 2G,3G,4G and 5G(NR) networks, VoIP technologies, and networking fundamentals, I turned to developing professionals because I see in talent development the most profound sustainable impact.
distinguishes me:
The Art of Training Needs Analysis: Precisely identifying gaps before solving them.
Smart Instructional Design: Building corporate and individual training curricula grounded in adult learning principles, delivered both in-person and virtually.
Translating Technology into Understanding: Delivering clear courses on 2G,3G,4G, 5G(NR), VoIP, SIP, TCP/IP, and SNMP.
Measuring Impact Over Attendance: Implementing Training KPIs and Kirkpatrick's model to evaluate effectiveness and measure tangible improvements in trainee and organizational performance.
Bridging Between Parties: Effective collaboration with vendors and stakeholders to achieve strategic training objectives.
Throughout my journey, I've:
Developed competencies for hundreds of engineers and technicians
Evaluated dozens of programs to ensure genuine training ROI
Built successful training partnerships
I offer services as a Trainer and Instructional Designer specialized in the telecommunications and technology sectors, leveraging my practical and training expertise to enhance team efficiency. My career demonstrates that investing in knowledge is the foundation of technical excellence.
For direct professional contact:
Phone: +962791201230
Alaa90.hammad@gmail.com
Field of expertise
Professional Experience
Incharge
My-Communication
• Designed and delivered technical training for over 15 telecom professionals and teams at My-Communication in Jordan. • Developed and delivered comprehensive training programs on telecommunications systems, including wireless, fiber optics, IP networks, and switching systems. • Integrated modules on network protocols GSM, UMTS, LTE, (NR)5G, DWDM, CDMA), VoIP technologies, and network security to enhance trainee competencies. • Giving lectures to students of engineers and technicians in the field of communications and qualifying them for the labor market in cooperation with the Crown Prince Foundation. • Evaluated training effectiveness through assessments and feedback, leading to a 20% improvement in trainee performance. • Guided junior engineers and technicians in mastering telecom systems and processes. • Taught efficient troubleshooting techniques for common telecom issues, reducing downtime by 98%.
Telecommunications Project Engineer
Cellcom
• Led system upgrades and migrations, ensuring minimal downtime and adherence to regulatory compliance standards. • Collaborated with vendors to manage procurement and integration of new technologies, achieving a 15% cost reduction. • Conducted network performance analysis to identify bottlenecks and implemented solutions, resulting in a 25% increase in network efficiency. • Coordination of projects for Nokia and Huawei. Trained internal teams on new system upgrades (Nokia, Huawei), ensuring smooth transition and adoption. • Developed onboarding training modules for technicians to accelerate ramp-up.
Senior Telecommunications Engineer
Smart Cell for Communication system and Contracting -Sccc
• Led field teams in the successful installation and migration of telecom infrastructure, including transitioning from Huawei to Nokia or Ericsson (NR) 5G systems, Optical Fiber, and Microwave technologies. • Developed and implemented disaster recovery plans, minimizing potential downtime and ensuring business continuity. • Ensured all projects adhered to regulatory compliance standards and completed within allocated budgets. • Provided technical documentation and training to junior engineers, enhancing team capabilities and knowledge transfer. • Troubleshooted, resolved, and communicated networking issues to other employees and management, improving performance quality by 85%. • Led field teams to ensure successful installation of telecom infrastructure, successfully delivered over 3 projects in swapping Huawei to Nokia or Ericsson (NR) 5G, Optical Fiber, Microwave. • Ensured that all telecom installations met quality and safety standards. • Resolved technical challenges on-site, ensuring project deadlines were met. • Worked closely with clients and vendors to align project deliverables, reducing costs by 17.50%.